Clever experienced a major incident on July 2, 2025 affecting Data API and Single Sign-On & Portal, lasting 6d 4h. The incident has been resolved; the full update timeline is below.
Affected components
Data APISingle Sign-On & Portal
Update timeline
- investigating Jul 02, 2025, 05:45 PM UTC
Clever is currently experiencing an issue where the district-admin endpoint is not returning data for some districts. In addition, this may be leading to a subset of District Admins not being able to access some learning applications. We are currently investigating this issue and will provide prompt updates when we have them!
- monitoring Jul 02, 2025, 07:51 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 09, 2025, 10:39 PM UTC
This incident has been resolved.