Clever incident

Canvas Login Issues

Major Resolved View vendor source →

Clever experienced a major incident on May 1, 2026 affecting Single Sign-On & Portal, lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started
May 01, 2026, 05:48 PM UTC
Resolved
May 01, 2026, 07:09 PM UTC
Duration
1h 21m
Detected by Pingoru
May 01, 2026, 05:48 PM UTC

Affected components

Single Sign-On & Portal

Update timeline

  1. identified May 01, 2026, 05:48 PM UTC

    We have identified an error causing Canvas IDP logins to fail (Invalid or Unknown Client Error). We are working on a resolution and will provide an update at that time. We apologize for any inconvenience this may be causing.

  2. resolved May 01, 2026, 07:09 PM UTC

    This incident has been resolved.