Clever experienced a notice incident on October 25, 2024 affecting Single Sign-On & Portal, lasting 1h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Single Sign-On & Portal
Update timeline
- investigating Oct 25, 2024, 01:11 PM UTC
Clever is currently experiencing an issue with Clever Admins accessing their Clever Portal from their Dashboard. It does not appear to be impacting students and teachers from accessing their Clever Portals. We are currently investigating the issue and will provide regular status updates.
- resolved Oct 25, 2024, 02:31 PM UTC
The issue with Clever Admins not being able to access their Clever Portal has now been resolved. All users should be able to access their Clever Portal. Please contact Clever Support at support.clever.com if you are still having issues. Thank you for your patience!