Is Clemson Computing & Information Technology down?

Greenville One is experiencing a network outage. Our network team is working to resolve the issue, and we will provide updates as they become available.

All Services have been restored. If you continue to experience issues, please contact the CCIT Service Desk at 864-656-3494 or [email protected].

Dear Customer, We have identified a disruption affecting your service. We are working to determine the user impact and will provide information as it becomes available. Impact: We are working to determine the user impact and will provide information as it becomes available. Product Name Affected Service SAP Concur Travel

Dear Customer, As previously reported, we identified a degradation affecting your service. Impact Prior to Resolution: We have identified a service degradation affecting the Concur Travel service. The extent of the customer impact is currently under investigation. Additional details regarding customer impact will be provided as they become available. This issue is intermittently affecting travel searches in New Concur Travel. After entering search criteria and clicking the Search button, users may receive the error message: "Sorry, something went wrong." When this error occurs, search results are not returned. Legacy Travel is not impacted by this issue. Workaround: We have identified a potential workaround. Because the issue is intermittent, users may be able to successfully complete their travel searches after making multiple attempts. Start Time: 18:45 UTC on 26 October 2026 Status Update: The Incident Response Team (IRT) has engaged additional support teams and is currently reviewing internal logs to determine the root cause. In parallel, the team is restarting service pods in an effort to restore normal functionality. Our next scheduled update will be provided within one hour, or sooner if a significant change in status occurs. We appreciate your patience as we work to resolve this issue. We will keep you updated until the issue is resolved. Product Name Affected Service SAP Concur Travel

Dear Customer, The degradation affecting your service has now been resolved. Impact Prior to Resolution: We identified and resolved a service degradation affecting the Concur Travel service. Full Customer Base Impact will be provided when available. This issue was intermittently affecting travel searches in New Concur Travel. After entering search criteria and clicking the Search button, users may have received the error message: "Sorry, something went wrong." When this error occurred, search results were not returned. Legacy Travel was not impacted by this issue. Workaround: We identified a potential workaround. Because the impact was intermittent, users may have been able to successfully complete their travel searches after making multiple attempts. Start Time:18:45 UTC on 26 October 2026 End Time: 20:22 UTC on 26 October 2026 Solution: The Incident Response Team took action to to upgrade an instance type to restore service. We have verified that service performance is stable and will now resolve the incident. An investigation into the root cause of this incident will be conducted, and a root cause analysis report provided when that investigation is complete. We are sorry for any inconvenience this may have caused. Thank you for your patience. Product Name Affected Service SAP Concur Travel

CU Navigate is experiencing login issues. We are working with the vendor to resolve the issue. We will post updates as we get them. Thank you for your patience.

All Services have been restored. If you continue to experience issues, please contact the CCIT Service Desk at 864-656-3494 or [email protected].

Incident status: Identified We have identified an issue with our external vendor where users are experiencing issues with Multiple Zoom Services. We are actively working with our vendor partner to resolve this issue. We will share updates as soon as they become available. Components affected Degraded Performance Zoom Chat - Zoom Chat Degraded Performance Zoom CX - Global - Zoom Contact Center Degraded Performance Zoom Meetings - Zoom Meetings Degraded Performance ZoomMate

Zoom reports that the affected services are operational. We are resolving this incident. If you continue to experience issues, please contact CCIT Support.

Dear Customer, We have identified a degradation affecting your service. We are working to determine the user impact and will provide information as it becomes available. Impact: We are working to determine the user impact and will provide information as it becomes available. Product Name Affected Service SAP Concur Travel

Dear Customer, As previously reported, we identified a degradation affecting your service. We have identified a service degradation impacting Concur Travel. This issue is impacting all air, car, and hotel booking submissions via the Sabre Global Distribution System (GDS) in all Data Centers. Air, car, and hotel searches can be successfully performed. However, when attempting to finalize and submit the booking, an error is presented. This error is preventing the successful submission of travel bookings. Additionally, attempts to modify or cancel existing bookings cannot be successfully executed. Important: Should an error be encountered while finalizing a hotel booking, please do not re-attempt the booking, as it is possible this could result in duplicate bookings. Please reach out to the hotel directly to prevent potential no show charges. Workaround: Unfortunately, there is no available workaround for you at this time. Status Update: The Incident Response Team (IRT) is working with Sabre to provide resolution. Our next scheduled update will be in one hour or sooner should a significant change occur.

All Services have been restored. If you continue to experience issues, please contact the CCIT Service Desk at 864-656-3494 or [email protected].