Clay incident

Webhook, Audiences, enrichment delays

Minor Ongoing View vendor source →

Clay is currently experiencing a minor incident affecting Clay service, which began 21h ago. The vendor's full update timeline is below.

Started
Oct 20, 2026, 02:40 PM UTC
Resolved
Ongoing
Duration
● 20h 41m
Detected by Pingoru
Oct 20, 2026, 02:40 PM UTC

Affected components

Clay service

Update timeline

  1. monitoring Oct 20, 2026, 05:00 PM UTC

    We've resolved the issue causing processing delays across Audiences, some enrichments, and webhooks. For enrichments with cells stuck in Queued or Awaiting Callback, retrying that cell should run the enrichment successfully. We've re-tried webhooks that were delayed during this timeframe.

  2. monitoring Oct 20, 2026, 08:44 PM UTC

    We've resolved the issue causing processing delays across Audiences, some enrichments, and webhooks. For enrichments with cells stuck in Queued or Awaiting Callback, retrying that cell should run the enrichment successfully. We've re-tried webhooks that were delayed during this timeframe.