Anthropic experienced a major incident on July 7, 2026 affecting claude.ai and Claude API (api.anthropic.com) and 1 more component, lasting 3h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 07, 2026, 08:02 PM UTC
We are investigating elevated errors on requests to some models. We will provide an update as soon as possible.
- identified Jul 07, 2026, 08:28 PM UTC
We have seen success rates return to normal, but we are continuing to work to fully resolve this issue and ensure no further recurrences.
- identified Jul 07, 2026, 09:47 PM UTC
We are continuing to work to resolve an issue resulting in elevated errors on requests to some models, primarily Claude Fable 5. We will provide an additional update as soon as possible.
- monitoring Jul 07, 2026, 11:19 PM UTC
We are continuing to monitor issues affecting requests to some models, and have once again seen success rates return to normal. We are working to ensure there are no further issues, and will provide an additional update shortly.
- resolved Jul 07, 2026, 11:46 PM UTC
This issue has been resolved.