Anthropic experienced a minor incident on October 1, 2026 affecting Claude Console (platform.claude.com) and Claude API (api.anthropic.com), lasting 6h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Claude Console (platform.claude.com)Claude API (api.anthropic.com)
Update timeline
- investigating Oct 01, 2026, 04:20 PM UTC
We are investigating delays in credit purchases being reflected in account balances, resulting in some requests failing for insufficient credit balance. We will provide an additional update as soon as possible.
- monitoring Oct 01, 2026, 06:23 PM UTC
We have resolved the issue causing delays in credits being applied after purchase. We are monitoring closely to ensure no further issues.
- resolved Oct 01, 2026, 10:36 PM UTC
This issue has been resolved.