Anthropic incident
Elevated errors loading usage data on platform.claude.com
Anthropic experienced a major incident on October 7, 2026 affecting Claude Console (platform.claude.com), lasting 1h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Claude Console (platform.claude.com)
Update timeline
- investigating Oct 07, 2026, 01:20 AM UTC
We are investigating elevated errors loading usage data on the platform.claude.com Usage page and the Admin API usage report endpoint since 5 PM PT. Messages API requests are not affected. We will provide an update as soon as possible.
- resolved Oct 07, 2026, 02:33 AM UTC
This incident has been resolved. From 17:00 PT on October 6 / 00:00 UTC on October 7 to 18:40 PT on October 6 / 01:40 UTC on October 7, many requests to load usage data on the platform.claude.com Usage page and the Admin API usage report returned errors.