Anthropic experienced a major incident on April 6, 2026 affecting claude.ai and Claude Console (platform.claude.com) and 1 more component, lasting 1h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Apr 06, 2026, 03:45 PM UTC
We have identified an issue resulting in elevated errors on Claude.ai, including desktop and mobile. Users may experience errors when attempting to login, engaging with voice mode, or completing chats with Claude. We are working to resolve this issue as soon as possible.
- identified Apr 06, 2026, 03:54 PM UTC
This issue additionally affects login on other surfaces, such as Claude.code.
- identified Apr 06, 2026, 04:17 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Apr 06, 2026, 04:44 PM UTC
We have applied a fix, and are seeing success rates recover across affected services. We are continuing to monitor to ensure there is no recurrence of issues.
- resolved Apr 06, 2026, 05:16 PM UTC
From 15:00–16:30 UTC on April 6, we saw elevated errors on login for Claude.ai and Claude Code. This issue also affected some Claude.ai conversations and other product functionality such as voice mode. This issue is now resolved.