Classy incident

Studio Campaign Builder Inaccessible

Major Resolved View vendor source →

Classy experienced a major incident on July 6, 2025 affecting GoFundMe Pro, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Jul 06, 2025, 10:13 PM UTC
Resolved
Jul 06, 2025, 11:15 PM UTC
Duration
1h 1m
Detected by Pingoru
Jul 06, 2025, 10:13 PM UTC

Affected components

GoFundMe Pro

Update timeline

  1. investigating Jul 06, 2025, 10:13 PM UTC

    We are actively investigating reports of Studio Campaign builder not loading. This is not impacting transaction processing or the donor experience. Our team is investigating and will provide updates when available.

  2. resolved Jul 06, 2025, 11:15 PM UTC

    We have deployed a fix to resolve the errors causing studio builder to not launch. We are now seeing steady and successful performance across our platform but will continue to monitor throughout the evening. This did not impact transactions or the donor experience.