Classy incident
Reports of Emails Intermittently Not Being Received
Classy experienced a minor incident on July 22, 2025 affecting GoFundMe Pro, lasting 5h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 22, 2025, 06:08 PM UTC
We are actively investigating reports of emails intermittently not being received. This is not impacting transaction processing but may result in email receipts being delayed. Our team is investigating and will provide updates when available.
- investigating Jul 22, 2025, 06:56 PM UTC
We have identified that emails are now being received by users, but there is a delay in them being sent. Our team will continue to investigate and will provide updates when available.
- monitoring Jul 22, 2025, 08:07 PM UTC
We have identified a potential root cause and have implemented a fix. We are seeing email send times return to normal, and will continue to monitor email deliverability performance.
- resolved Jul 22, 2025, 11:44 PM UTC
We have confirmed the fix in place has resolved the issue, and we are no longer experiencing a delay in emails being sent. All delayed user emails have been sent, and all new emails are now being received in real time.