Classy incident

Inability to log in

Notice Resolved View vendor source →

Classy experienced a notice incident on October 7, 2025 affecting Login & Authentication Service, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2025, 01:42 PM UTC
Resolved
Oct 07, 2025, 01:58 PM UTC
Duration
15m
Detected by Pingoru
Oct 07, 2025, 01:42 PM UTC

Affected components

Login & Authentication Service

Update timeline

  1. investigating Oct 07, 2025, 01:42 PM UTC

    We are actively investigating reports of being unable to log in. This is not impacting transaction processing or public facing pages. Our team is investigating and will provide updates when available.

  2. resolved Oct 07, 2025, 01:58 PM UTC

    We have confirmed the fix in place has resolved the incident, being unable to log in. This did not affect transactions or public facing pages.