Clari incident

Copilot is not working as expected

Notice Resolved View vendor source →

Clari experienced a notice incident on July 21, 2025 affecting Clari Copilot, lasting 1h 39m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2025, 09:52 PM UTC
Resolved
Jul 21, 2025, 11:31 PM UTC
Duration
1h 39m
Detected by Pingoru
Jul 21, 2025, 09:52 PM UTC

Affected components

Clari Copilot

Update timeline

  1. investigating Jul 21, 2025, 09:52 PM UTC

    We are currently experiencing issues with Shared Links on the Copilot Platform and our engineering team is actively investigating it. We will provide further updates as we learn more.

  2. resolved Jul 21, 2025, 11:31 PM UTC

    We have confirmed the issue has been resolved for the impacted users. A summary of the incident will be posted within the next three US business days.