Civitas Learning incident

College Scheduler is experiencing intermittent performance degradation

Major Resolved View vendor source →

Civitas Learning experienced a major incident on October 23, 2018 affecting College Scheduler, lasting 3h 27m. The incident has been resolved; the full update timeline is below.

Started
Oct 23, 2018, 06:41 PM UTC
Resolved
Oct 23, 2018, 10:09 PM UTC
Duration
3h 27m
Detected by Pingoru
Oct 23, 2018, 06:41 PM UTC

Affected components

College Scheduler

Update timeline

  1. investigating Oct 23, 2018, 06:41 PM UTC

    Currently College Scheduler is experiencing intermittent performance degradation. We are investigating the issue and will let you know when the status changes.

  2. identified Oct 23, 2018, 07:02 PM UTC

    We have identified the issue and are rolling out the fix. It may take a short time for the fix to be alleviate the issues in the application.

  3. monitoring Oct 23, 2018, 07:36 PM UTC

    We have verified that the problem has been corrected and we are going to continue to monitor.

  4. resolved Oct 23, 2018, 10:09 PM UTC

    The issue has been resolved.