Civitas Learning incident

Certificate Update

Major Resolved View vendor source →

Civitas Learning experienced a major incident on December 11, 2018 affecting Degree Map and Inspire for Advisors and 1 more component, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Dec 11, 2018, 04:39 PM UTC
Resolved
Dec 11, 2018, 04:46 PM UTC
Duration
6m
Detected by Pingoru
Dec 11, 2018, 04:39 PM UTC

Affected components

Degree MapInspire for AdvisorsCourse Success Coaching (Inspire for Faculty)Course InsightsInitiative Analysis (Impact)Administrative Analytics (Illume)

Update timeline

  1. investigating Dec 11, 2018, 04:39 PM UTC

    We are currently experience an issue with an expired certificate. Our operations team is investigating the issue and working on a fix.

  2. monitoring Dec 11, 2018, 04:43 PM UTC

    We've put a fix in place and we are pushing it out to all the sites.

  3. monitoring Dec 11, 2018, 04:46 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Dec 11, 2018, 04:46 PM UTC

    This incident has been resolved.