Civitas Learning incident
College Scheduler Login Service Degradation
Civitas Learning experienced a notice incident on June 7, 2019 affecting College Scheduler, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
College Scheduler
Update timeline
- resolved Jun 07, 2019, 07:15 PM UTC
At approximately 8:30am Pacific time and ending at approximately 8:40am Pacific, a key login service began to experience latency and eventually began rejecting requests, causing problems logging into the College Scheduler application. This was caused by an under-resourced authentication instance, which is used during the login process. The under-resourcing issue has been corrected and College Scheduler is now fully operational.