Civitas Learning experienced a critical incident on September 22, 2021 affecting College Scheduler, lasting 6h 2m. The incident has been resolved; the full update timeline is below.
Affected components
College Scheduler
Update timeline
- investigating Sep 22, 2021, 02:59 PM UTC
We are currently investigating an issue with College Scheduler. We are aware that customers are getting a "503 - Service Unavailable..." error when logging in or navigating. We will provide another update on the status page as soon as we have more details.
- monitoring Sep 22, 2021, 04:16 PM UTC
We've identified the issue and resolved it. We are currently monitoring the servers and will notify you if any additional issues arise.
- resolved Sep 22, 2021, 09:02 PM UTC
We are no longer seeing any issues and marking this incident as resolved.