Civitas Learning incident

College Scheduler is Down - 504 Gateway Timeout

Critical Resolved View vendor source →

Civitas Learning experienced a critical incident on November 1, 2021 affecting College Scheduler, lasting 5h 46m. The incident has been resolved; the full update timeline is below.

Started
Nov 01, 2021, 03:52 PM UTC
Resolved
Nov 01, 2021, 09:39 PM UTC
Duration
5h 46m
Detected by Pingoru
Nov 01, 2021, 03:52 PM UTC

Affected components

College Scheduler

Update timeline

  1. investigating Nov 01, 2021, 03:52 PM UTC

    We are currently experiencing issues with OAuth logging in to College Scheduler. We are working to quickly resolve the issue and will send another update as soon as more details are available.

  2. monitoring Nov 01, 2021, 06:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 01, 2021, 09:39 PM UTC

    This incident is resolved.