Civitas Learning experienced a major incident on December 16, 2021 affecting Degree Map and Data Warehouse (Explore) and 1 more component, lasting 3h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Degree MapData Warehouse (Explore)Inspire for AdvisorsCourse Success Coaching (Inspire for Faculty)Course InsightsInitiative Analysis (Impact)Administrative Analytics (Illume)College Scheduler
Update timeline
- investigating Dec 16, 2021, 07:07 PM UTC
Auth0 is currently experiencing intermittent issues which prevent login to applications. Please standby as we get more details from Auth0.
- resolved Dec 16, 2021, 11:06 PM UTC
The third party Auth0 has resolved their issues and all systems are showing as operational again.