Civitas Learning incident

Unable to update Log Outreach

Minor Resolved View vendor source →

Civitas Learning experienced a minor incident on April 12, 2022 affecting Inspire for Advisors and Course Success Coaching (Inspire for Faculty), lasting 18h 36m. The incident has been resolved; the full update timeline is below.

Started
Apr 12, 2022, 08:05 PM UTC
Resolved
Apr 13, 2022, 02:41 PM UTC
Duration
18h 36m
Detected by Pingoru
Apr 12, 2022, 08:05 PM UTC

Affected components

Inspire for AdvisorsCourse Success Coaching (Inspire for Faculty)

Update timeline

  1. investigating Apr 12, 2022, 08:05 PM UTC

    We are currently investigating an issue where institutions are unable to fill out the log outreach form. We have received confirmation that outreaches are being sent, however, the form to log details are unable to be updated.

  2. investigating Apr 12, 2022, 08:47 PM UTC

    We are continuing to investigate this issue.

  3. identified Apr 12, 2022, 10:09 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Apr 13, 2022, 02:41 PM UTC

    This incident has been resolved.