Civitas Learning incident

Intermittent Site Access Issues

Minor Resolved View vendor source →

Civitas Learning experienced a minor incident on November 7, 2022 affecting College Scheduler, lasting 1d 4h. The incident has been resolved; the full update timeline is below.

Started
Nov 07, 2022, 05:07 PM UTC
Resolved
Nov 08, 2022, 09:25 PM UTC
Duration
1d 4h
Detected by Pingoru
Nov 07, 2022, 05:07 PM UTC

Affected components

College Scheduler

Update timeline

  1. investigating Nov 07, 2022, 05:07 PM UTC

    We are currently investigating an error with College Scheduler site access. Some users are receiving an intermittent 504 error: "The request could not be satisfied" and some users are experiencing overall site slowness.

  2. monitoring Nov 07, 2022, 06:38 PM UTC

    A fix has been implemented and we are monitoring the results. We are seeing successful logins at this point.

  3. resolved Nov 08, 2022, 09:25 PM UTC

    This incident has been resolved.