Civitas Learning incident

Site Access Issues

Critical Resolved View vendor source →

Civitas Learning experienced a critical incident on April 24, 2023 affecting Degree Map and Inspire for Advisors and 1 more component, lasting 3h 16m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2023, 01:12 PM UTC
Resolved
Apr 24, 2023, 04:29 PM UTC
Duration
3h 16m
Detected by Pingoru
Apr 24, 2023, 01:12 PM UTC

Affected components

Degree MapInspire for AdvisorsCourse Success Coaching (Inspire for Faculty)Course InsightsInitiative Analysis (Impact)Administrative Analytics (Illume)

Update timeline

  1. investigating Apr 24, 2023, 01:12 PM UTC

    We are currently investigating this issue.

  2. identified Apr 24, 2023, 03:15 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 24, 2023, 03:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 24, 2023, 04:29 PM UTC

    This incident has been resolved.