Civitas Learning experienced a major incident on October 6, 2023 affecting Degree Map and Data Warehouse (Explore) and 1 more component, lasting 6h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Degree MapData Warehouse (Explore)Advising Analytics (Inspire)Inspire for AdvisorsCourse Success Coaching (Inspire for Faculty)Course InsightsInitiative Analysis (Impact)Administrative Analytics (Illume)
Update timeline
- investigating Oct 06, 2023, 04:03 PM UTC
We are aware of and currently investigating an issue affecting workflows that updates Civitas applications.
- investigating Oct 06, 2023, 10:19 PM UTC
We are continuing to investigate this issue.
- resolved Oct 06, 2023, 10:21 PM UTC
This incident is resolved and we expect workflows to run at the next scheduled time.