Civitas Learning incident

"Send to Shopping Cart Unsuccessful" Error message

Major Resolved View vendor source →

Civitas Learning experienced a major incident on March 20, 2025 affecting College Scheduler, lasting 20h 20m. The incident has been resolved; the full update timeline is below.

Started
Mar 20, 2025, 07:46 PM UTC
Resolved
Mar 21, 2025, 04:06 PM UTC
Duration
20h 20m
Detected by Pingoru
Mar 20, 2025, 07:46 PM UTC

Affected components

College Scheduler

Update timeline

  1. investigating Mar 20, 2025, 07:46 PM UTC

    Students are receiving an error when attempting to send more than two courses to the cart when registering. We're currently investigating the issue.

  2. monitoring Mar 20, 2025, 08:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Mar 20, 2025, 11:42 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Mar 21, 2025, 04:06 PM UTC

    This incident has been resolved.