Civitas Learning experienced a notice incident on October 5, 2018 affecting Degree Map, lasting 4h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Degree Map
Update timeline
- investigating Oct 05, 2018, 02:26 PM UTC
There is an issue with our infrastructure that is preventing us from finding students in the Degree Map application. Our engineering team is looking into the issue.
- identified Oct 05, 2018, 03:14 PM UTC
We've identified the root cause and are working to push out the fix. The issue should be resolved momentarily.
- identified Oct 05, 2018, 03:22 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Oct 05, 2018, 03:23 PM UTC
We have tested the sites and the issue seems to be resolved. Please contact support if you continue to experience the issue.
- monitoring Oct 05, 2018, 07:18 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 05, 2018, 07:18 PM UTC
The issue has been resolved.