Civitas Learning incident

Intermittent authentication errors

Minor Resolved View vendor source →

Civitas Learning experienced a minor incident on November 28, 2018 affecting Degree Map and Inspire for Advisors and 1 more component, lasting 1h 40m. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2018, 06:25 PM UTC
Resolved
Nov 28, 2018, 08:05 PM UTC
Duration
1h 40m
Detected by Pingoru
Nov 28, 2018, 06:25 PM UTC

Affected components

Degree MapInspire for AdvisorsCourse Success Coaching (Inspire for Faculty)Course InsightsInitiative Analysis (Impact)Administrative Analytics (Illume)College Scheduler

Update timeline

  1. monitoring Nov 28, 2018, 06:25 PM UTC

    Some institutions who use SSO to access our products will experience difficulties logging in. We will continue to monitor and report back once the problem has been solved.

  2. monitoring Nov 28, 2018, 06:28 PM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Nov 28, 2018, 06:29 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Nov 28, 2018, 06:32 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Nov 28, 2018, 08:05 PM UTC

    This incident has been resolved. We are continuing to monitor systems.