Civitas Learning incident

Calendar Appointments Not Synching in Advising

Minor Resolved View vendor source →

Civitas Learning experienced a minor incident on May 30, 2024 affecting Advising Analytics (Inspire), lasting 17h 5m. The incident has been resolved; the full update timeline is below.

Started
May 30, 2024, 08:08 PM UTC
Resolved
May 31, 2024, 01:14 PM UTC
Duration
17h 5m
Detected by Pingoru
May 30, 2024, 08:08 PM UTC

Affected components

Advising Analytics (Inspire)

Update timeline

  1. investigating May 30, 2024, 08:08 PM UTC

    We are currently investigating an issue with calendar appointments not synching in Advising.

  2. resolved May 31, 2024, 01:14 PM UTC

    Our team found a bug in a module that prevented files from creating events to an external calendar. The bug has been permanently fixed and this incident resolved.