Citrix RightSignature Outage History

Citrix RightSignature is up right now

Pingoru has recorded 41 incidents for Citrix RightSignature: 0 in the last 12 months and 0 in the last 90 days.

Source: status.rightsignature.com

41incidents recorded
0last 12 months
0last 90 days
–typical duration
Incidents per month
012AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Citrix RightSignature in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202600 of 744 (0%)
June 202600 of 720 (0%)
July 202600 of 744 (0%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 202600 of 507 (0%)

Incidents, newest first

Critical October 20, 2025 Some RightSignature customers may be experiencing issues with their RightSignature account 2h 36m RightSignature System Status

Started Oct 20, 2025, 06:55 PM UTC· resolved Oct 20, 2025, 09:31 PM UTC

  1. investigating Oct 20, 2025, 06:55 PM UTC

    We are currently experiencing an outage affecting RightSignature due to multiple service disruptions on our cloud provider's side. Our team is actively monitoring the situation and awaiting further updates from the provider.

  2. identified Oct 20, 2025, 07:00 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 20, 2025, 07:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. identified Oct 20, 2025, 07:44 PM UTC

    The issue has been identified and a fix is being implemented.

  5. identified Oct 20, 2025, 07:44 PM UTC

    We are continuing to work on a fix for this issue.

  6. monitoring Oct 20, 2025, 09:03 PM UTC

    RightSignature is now operational, and we are continuing to monitor its performance closely.

  7. monitoring Oct 20, 2025, 09:05 PM UTC

    ShareFile is now operational, and we are continuing to monitor its performance closely

  8. resolved Oct 20, 2025, 09:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 10, 2025 Intermittent notification delivery 3h 15m

Started Jul 10, 2025, 07:52 PM UTC· resolved Jul 10, 2025, 11:08 PM UTC

  1. investigating Jul 10, 2025, 07:52 PM UTC

    Some RightSignature customers may be experiencing issues with notifications. We are investigating this issue and we will provide updates here as soon as available.

  2. resolved Jul 10, 2025, 11:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 10, 2025 Users are unable to send documents for signature due to auth failures 1h 28m RightSignature System Status

Started Jun 10, 2025, 12:59 AM UTC· resolved Jun 10, 2025, 02:28 AM UTC

  1. investigating Jun 10, 2025, 12:59 AM UTC

    We are currently investigating this issue.

  2. identified Jun 10, 2025, 01:51 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 10, 2025, 01:56 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jun 10, 2025, 01:56 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jun 10, 2025, 02:28 AM UTC

    This incident has been resolved. If you are still experiencing any issues, please let us know via support using this link https://support.sharefile.com/

Read the full incident report →

Minor March 9, 2025 Email Notifications Not Sending 13h 11m RightSignature System Status

Started Mar 09, 2025, 03:17 PM UTC· resolved Mar 10, 2025, 04:29 AM UTC

  1. investigating Mar 09, 2025, 03:17 PM UTC

    Some customers have reported that emails and notifications are not being sent. We are currently investigating.

  2. identified Mar 09, 2025, 04:08 PM UTC

    We've identified the issue with our email provider and continue to work on resolving it.

  3. identified Mar 09, 2025, 04:08 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Mar 10, 2025, 04:28 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 10, 2025, 04:29 AM UTC

    This incident has been resolved.

Read the full incident report →

Major February 13, 2025 RightSignature users are intermittently experiencing performance issues with RightSignature Webapp and Signatures within ShareFile 27m RightSignature System Status

Started Feb 13, 2025, 10:22 PM UTC· resolved Feb 13, 2025, 10:50 PM UTC

  1. investigating Feb 13, 2025, 10:22 PM UTC

    We are investigating this issue and we will provide updates here as soon as possible.

  2. identified Feb 13, 2025, 10:41 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 13, 2025, 10:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 13, 2025, 10:50 PM UTC

    This incident has been resolved.

Read the full incident report →