SSX Messaging Service is Down
Affected: Device Communication
Timeline · 2 updates
- investigating Jun 18, 2026, 05:10 AM UTC
We are currently investigating the issue.
- resolved Jun 18, 2026, 04:56 PM UTC
This incident has been resolved.
Cisco Outage History
Cisco major outage View live status →Cisco had 4 outages in the last 2 years totaling 3630h 6m of downtime — averaging 0.2 incidents per month.
There were 4 Cisco outages since October 20, 2025 totaling 3630h 6m of downtime. Each is summarised below — incident details, duration, and resolution information.
PROD EU Messaging service is down
Affected: Device Communication
Timeline · 5 updates
- investigating Jun 11, 2026, 09:37 AM UTC
We identified the drop in messaging connections and looking into the issue.
- monitoring Jun 11, 2026, 12:11 PM UTC
There was a messaging connection request spike that was causing this outage. We took necessary actions to address it. Messaging service now came back online and we're currently monitoring the service. We'll resolve it in few hours if no further issues.
- monitoring Jun 11, 2026, 12:13 PM UTC
We are continuing to monitor for any further issues.
- monitoring Jun 11, 2026, 09:57 PM UTC
We are continuing to monitor for any further issues.
- resolved Jun 13, 2026, 06:53 AM UTC
This incident has been resolved.
Security Services Exchange UAE - Core and Eventing services are impacted.
Affected: ME-CENTRAL-1- Security Services Exchange Core ServicesME-CENTRAL-1- Security Services Exchange Eventing Services
Timeline · 2 updates
- investigating Mar 02, 2026, 10:14 AM UTC
Due to underlying cloud provider issue in me-central-1, Security Services Exchange is experiencing major service disruption. We are closely working with the cloud provider to address this issue. We'll monitor the issue closely and keep you posted. Impact: All new devices and tenant onboarding is impacted and existing devices will experience event ingestion failure.
- investigating Mar 02, 2026, 02:28 PM UTC
We are continuing to investigate this issue.
Security Services Exchange - Eventing Service degraded due to underlying cloud provider outage
Affected: Security Services Exchange Eventing Service - US-EAST-1
Timeline · 2 updates
- monitoring Oct 20, 2025, 05:25 PM UTC
Hello, SSX eventing service in the US is currently in degraded state due to underlying cloud service provider outage. Due to this issue, firewalls may not be able to successfully send events to the cloud. We are closely monitoring the issue and will keep you updated
- resolved Oct 20, 2025, 07:54 PM UTC
This incident has been resolved.