Cisco incident

Security Services Exchange - Eventing Service degraded due to underlying cloud provider outage

Minor Resolved View vendor source →

Cisco experienced a minor incident on October 20, 2025 affecting Security Services Exchange Eventing Service - US-EAST-1, lasting 2h 28m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 05:25 PM UTC
Resolved
Oct 20, 2025, 07:54 PM UTC
Duration
2h 28m
Detected by Pingoru
Oct 20, 2025, 05:25 PM UTC

Affected components

Security Services Exchange Eventing Service - US-EAST-1

Update timeline

  1. monitoring Oct 20, 2025, 05:25 PM UTC

    Hello, SSX eventing service in the US is currently in degraded state due to underlying cloud service provider outage. Due to this issue, firewalls may not be able to successfully send events to the cloud. We are closely monitoring the issue and will keep you updated

  2. resolved Oct 20, 2025, 07:54 PM UTC

    This incident has been resolved.