Cisco incident

PROD EU Messaging service is down

Critical Resolved View vendor source →

Cisco experienced a critical incident on June 11, 2026 affecting Device Communication, lasting 1d 21h. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2026, 09:37 AM UTC
Resolved
Jun 13, 2026, 06:53 AM UTC
Duration
1d 21h
Detected by Pingoru
Jun 11, 2026, 09:37 AM UTC

Affected components

Device Communication

Update timeline

  1. investigating Jun 11, 2026, 09:37 AM UTC

    We identified the drop in messaging connections and looking into the issue.

  2. monitoring Jun 11, 2026, 12:11 PM UTC

    There was a messaging connection request spike that was causing this outage. We took necessary actions to address it. Messaging service now came back online and we're currently monitoring the service. We'll resolve it in few hours if no further issues.

  3. monitoring Jun 11, 2026, 12:13 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Jun 11, 2026, 09:57 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jun 13, 2026, 06:53 AM UTC

    This incident has been resolved.