SSX Messaging Service is Down
Affected: Device Communication
Timeline · 2 updates
- investigating Jun 18, 2026, 05:10 AM UTC
We are currently investigating the issue.
- resolved Jun 18, 2026, 04:56 PM UTC
This incident has been resolved.
Cisco Outage History
Cisco major outage · 1 active incident View live status →Cisco had 4 outages in the last 2 years totaling 59h 38m of downtime — averaging 0.2 incidents per month.
There were 4 Cisco outages since July 23, 2024 totaling 59h 38m of downtime. Each is summarised below — incident details, duration, and resolution information.
PROD EU Messaging service is down
Affected: Device Communication
Timeline · 5 updates
- investigating Jun 11, 2026, 09:37 AM UTC
We identified the drop in messaging connections and looking into the issue.
- monitoring Jun 11, 2026, 12:11 PM UTC
There was a messaging connection request spike that was causing this outage. We took necessary actions to address it. Messaging service now came back online and we're currently monitoring the service. We'll resolve it in few hours if no further issues.
- monitoring Jun 11, 2026, 12:13 PM UTC
We are continuing to monitor for any further issues.
- monitoring Jun 11, 2026, 09:57 PM UTC
We are continuing to monitor for any further issues.
- resolved Jun 13, 2026, 06:53 AM UTC
This incident has been resolved.
Security Services Exchange - Eventing Service degraded due to underlying cloud provider outage
Affected: Security Services Exchange Eventing Service - US-EAST-1
Timeline · 2 updates
- monitoring Oct 20, 2025, 05:25 PM UTC
Hello, SSX eventing service in the US is currently in degraded state due to underlying cloud service provider outage. Due to this issue, firewalls may not be able to successfully send events to the cloud. We are closely monitoring the issue and will keep you updated
- resolved Oct 20, 2025, 07:54 PM UTC
This incident has been resolved.
Security Services Exchange Production North America - US-EAST-1 experiencing issue
Affected: Tenant OnboardingDevice OnboardingDevice Communication
Timeline · 3 updates
- investigating Jul 23, 2024, 03:05 PM UTC
Security Services Exchange Production North America - US-EAST-1 expericing issue
- investigating Jul 23, 2024, 03:07 PM UTC
We are continuing to investigate this issue.
- resolved Jul 23, 2024, 03:13 PM UTC
This incident has been resolved.