Cisco Security Cloud Control incident

Updated: Intermittent SCC Login issue

Notice Resolved View vendor source →

Cisco Security Cloud Control experienced a notice incident on December 3, 2025 affecting User Interface and Sign-On, lasting 2h 58m. The incident has been resolved; the full update timeline is below.

Started
Dec 03, 2025, 02:01 PM UTC
Resolved
Dec 03, 2025, 04:59 PM UTC
Duration
2h 58m
Detected by Pingoru
Dec 03, 2025, 02:01 PM UTC

Affected components

User InterfaceSign-On

Update timeline

  1. investigating Dec 03, 2025, 02:01 PM UTC

    SCC UI is facing frequent intermittent timeouts. We're looking into the root cause of the issue. We will keep you posted about the progress in issue resolution.

  2. investigating Dec 03, 2025, 03:23 PM UTC

    We are seeing the improvement in our service. And our User Interface & Sign-On are slowly recovering back now.

  3. investigating Dec 03, 2025, 03:28 PM UTC

    We are continuing to investigate this issue.

  4. investigating Dec 03, 2025, 03:56 PM UTC

    We continue to see improved responsiveness in our service.

  5. monitoring Dec 03, 2025, 04:15 PM UTC

    We are observing SCC login functionality is stabilizing. We are currently monitoring our system

  6. monitoring Dec 03, 2025, 04:16 PM UTC

    We are continuing to monitor for any further issues.

  7. resolved Dec 03, 2025, 04:59 PM UTC

    This incident has been resolved.