Cisco Security Cloud Control experienced a minor incident on August 18, 2026 affecting Sign-On, lasting 1h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 18, 2026, 02:51 PM UTC
We are currently investigating an incident affecting the Single Sign-On (SSO) functionality within the SCC platform. Some users are experiencing issues during the login process, including unexpected redirection to the idbroker service instead of their Identity Provider (IdP) login page. Our teams are actively working with identity provider partners to identify the root cause and implement a resolution as quickly as possible. We apologize for any inconvenience caused and appreciate your patience while we restore full SSO service.
- monitoring Aug 18, 2026, 03:54 PM UTC
A fix has been implemented for the Single Sign-On (SSO) integration issue. We are actively monitoring the SSO functionality within the platform. At this time, all users are able to successfully log in using their SSO credentials. Our teams continue to observe the situation closely to ensure ongoing stability and will provide updates as necessary. Thank you for your patience and understanding
- resolved Aug 18, 2026, 04:20 PM UTC
A resolution has been achieved for the Single Sign-On (SSO) integration issue, and all users are now able to successfully log in using their SSO.