Cisco Security Cloud Control incident
AI Defense Tenant Onboarding Disruption
Cisco Security Cloud Control experienced a notice incident on July 22, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jul 22, 2026, 09:44 AM UTC
What's happening: We're currently experiencing an issue in the AI Defense tenant onboarding flow that is preventing some new tenants from being onboarded successfully. Impact: Onboarding for affected tenants is temporarily disrupted. Status: The team has identified the root cause and a fix is in progress. We'll confirm once it's resolved and validated. Note: No impact to existing customers, new onboarding is stalled for now. AI Defense Status Page : https://status.aidefense.security.cisco.com/