Cisco Security Cloud Control incident

SCC - Enabling firewall not working

Major Resolved View vendor source →

Cisco Security Cloud Control experienced a major incident on May 21, 2026 affecting Provisioning, lasting 2h 22m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2026, 07:47 PM UTC
Resolved
May 21, 2026, 10:10 PM UTC
Duration
2h 22m
Detected by Pingoru
May 21, 2026, 07:47 PM UTC

Affected components

Provisioning

Update timeline

  1. investigating May 21, 2026, 07:47 PM UTC

    Security cloud control currently observing an issue where enabling firewall is not working. We are looking into the issue

  2. investigating May 21, 2026, 09:20 PM UTC

    We are still investigating the issue. The failure is currently only happening for North America region only.

  3. identified May 21, 2026, 10:03 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved May 21, 2026, 10:10 PM UTC

    issue has been resolved