Circle.so incident

app.circle.so is down

Notice Resolved View vendor source →

Circle.so experienced a notice incident on December 19, 2025 affecting Sign-up & Login and Circle iOS App and 1 more component, lasting 3m. The incident has been resolved; the full update timeline is below.

Started
Dec 19, 2025, 12:16 PM UTC
Resolved
Dec 19, 2025, 12:19 PM UTC
Duration
3m
Detected by Pingoru
Dec 19, 2025, 12:16 PM UTC

Affected components

Sign-up & LoginCircle iOS AppPosts & CommentsCircle Android AppNotificationsBranded AppsDirect Messaging & ChatPaywalls & Member BillingLive Streams & RoomsCourses

Update timeline

  1. investigating Dec 19, 2025, 12:16 PM UTC

    We are currently investigating this issue.

  2. resolved Dec 19, 2025, 02:57 PM UTC

    This incident has been resolved. On December 19, Circle experienced a brief period (few minutes) of degraded performance and partial unavailability. The issue was caused by a bug in the AI Agents knowledge import engine, which led to database overload.