Cint incident

Cint Platform Issue: Cint Exchange - Unable to load Projects

Minor Resolved View vendor source →

Cint experienced a minor incident on July 2, 2026 affecting Cint Exchange UI, lasting 9h 37m. The incident has been resolved; the full update timeline is below.

Started
Jul 02, 2026, 09:52 AM UTC
Resolved
Jul 02, 2026, 07:30 PM UTC
Duration
9h 37m
Detected by Pingoru
Jul 02, 2026, 09:52 AM UTC

Affected components

Cint Exchange UI

Update timeline

  1. identified Jul 02, 2026, 09:52 AM UTC

    We are investigating reports where project details are not being displayed for some users. We have identified the root cause as a stale user session. Our team is actively working on a permanent fix and will provide an update soon. In the meantime, affected users can clear their browser's cache and cookies, or sign in using a different browser as a temporary workaround.

  2. identified Jul 02, 2026, 02:02 PM UTC

    We have identified the cause of the issue and are working to provide a resolution. We will continue to provide updates when new information is available.

  3. identified Jul 02, 2026, 07:29 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Jul 02, 2026, 07:30 PM UTC

    This incident has been resolved.