Cint incident
Cint Platform Issue: Access Platform not Accessible
Cint experienced a major incident on October 29, 2025 affecting Access/Pro Login and Insight Exchange - Project Management Admin, lasting 11h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 29, 2025, 05:16 PM UTC
We are actively investigating an issue that may be preventing some users from logging into the Access/AccessPro platform. We will provide updates on our progress and resolution timeline as they become available.
- identified Oct 29, 2025, 05:31 PM UTC
The issue has been identified and is confirmed to be due to the current global Azure service disruption. We are closely monitoring Azure's status and will notify you as soon as stability is restored.
- identified Oct 29, 2025, 05:33 PM UTC
The issue has been identified and is confirmed to be due to the current global Azure service disruption. We are closely monitoring Azure's status and will notify you as soon as stability is restored.
- monitoring Oct 29, 2025, 09:39 PM UTC
Users should be able to login to Access/AccessPro. To ensure the integrity, we are closely monitoring the state. Once stability is confirmed we will consider this issue resolved.
- resolved Oct 30, 2025, 05:15 AM UTC
This issue has been resolved. Please reach out to our Support team if you're still experiencing any issues. ( if any, specify actions users need to take as a result of the issue to resume normal activity )