Cint incident

Cint Platform Issue: Unable to launch study in Lucid Measurement Study Creator

Minor Resolved View vendor source →

Cint experienced a minor incident on February 11, 2026 affecting Impact Measurement UI, lasting 2h 13m. The incident has been resolved; the full update timeline is below.

Started
Feb 11, 2026, 05:20 PM UTC
Resolved
Feb 11, 2026, 07:33 PM UTC
Duration
2h 13m
Detected by Pingoru
Feb 11, 2026, 05:20 PM UTC

Affected components

Impact Measurement UI

Update timeline

  1. identified Feb 11, 2026, 05:20 PM UTC

    We are aware of an ongoing issue impacting the Lucid Measurement Study Creator, where users are currently unable to launch studies. Some users may encounter an error message when attempting access. We have pinpointed the cause and are actively implementing a fix.

  2. monitoring Feb 11, 2026, 05:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 11, 2026, 07:33 PM UTC

    This incident has been resolved.