Cimplico incident

Degraded worksheet performance

Minor Resolved View vendor source →

Cimplico experienced a minor incident on March 24, 2024 affecting Workpapers, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Mar 24, 2024, 11:58 PM UTC
Resolved
Mar 26, 2024, 12:54 AM UTC
Duration
1d
Detected by Pingoru
Mar 24, 2024, 11:58 PM UTC

Affected components

Workpapers

Update timeline

  1. investigating Mar 24, 2024, 11:58 PM UTC

    Users have reported the worksheet screen is occasionally slow to perform actions. We are looking into this and will keep you posted as we work to resolve this issue.

  2. identified Mar 25, 2024, 04:33 AM UTC

    The issue has been identified and a fix will be implemented outside of regular service hours.

  3. monitoring Mar 25, 2024, 07:26 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 26, 2024, 12:54 AM UTC

    This incident has now been resolved.