Cimplico incident

Slow App Performance

Notice Resolved View vendor source →

Cimplico experienced a notice incident on July 23, 2026 affecting Workpapers, lasting 4h 59m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2026, 10:40 PM UTC
Resolved
Jul 24, 2026, 03:39 AM UTC
Duration
4h 59m
Detected by Pingoru
Jul 23, 2026, 10:40 PM UTC

Affected components

Workpapers

Update timeline

  1. identified Jul 23, 2026, 10:40 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Jul 23, 2026, 10:47 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Jul 24, 2026, 12:45 AM UTC

    We've now identified the specific issue in the File system and are assessing options to restore functionality ASAP. It's likely service will be restored in the next 1-3hrs.

  4. monitoring Jul 24, 2026, 02:26 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Jul 24, 2026, 02:27 AM UTC

    We are continuing to monitor for any further issues.

  6. resolved Jul 24, 2026, 03:39 AM UTC

    This incident has been resolved.