Cimplico incident

Onboarding Screen Redirect

Notice Resolved View vendor source →

Cimplico experienced a notice incident on April 29, 2025 affecting Workpapers, lasting 20h 1m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2025, 02:05 AM UTC
Resolved
Apr 29, 2025, 10:07 PM UTC
Duration
20h 1m
Detected by Pingoru
Apr 29, 2025, 02:05 AM UTC

Affected components

Workpapers

Update timeline

  1. investigating Apr 29, 2025, 02:05 AM UTC

    We are currently investigating an issue where some users who sign in via username/password are being redirected to the onboarding screen. To fix this, please logout and log back in.

  2. monitoring Apr 29, 2025, 02:42 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 29, 2025, 10:07 PM UTC

    This incident has been resolved.