Cimplico experienced a minor incident on September 3, 2025 affecting Workpapers, lasting 18h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Workpapers
Update timeline
- investigating Sep 03, 2025, 03:34 AM UTC
We are currently investigating an issue leading to degraded performance and slow loading times within the app.
- investigating Sep 03, 2025, 03:35 AM UTC
We are continuing to investigate this issue.
- identified Sep 03, 2025, 04:32 AM UTC
The issue has been identified and a fix is being implemented. We have temporarily disabled updating procedure, checklist and other schedule templates on workpapers.
- identified Sep 03, 2025, 06:13 AM UTC
We are continuing to work on a fix for this issue.
- resolved Sep 03, 2025, 10:25 PM UTC
This incident has been mitigated by disabling the offending feature. We will implement a fix and, after monitoring, re-enable template syncing