Cielo incident

Indisponibilidade nos pagamentos PIX QrCode

Critical Resolved View vendor source →

Cielo experienced a critical incident on August 23, 2026 affecting Pix, lasting 2h 6m. The incident has been resolved; the full update timeline is below.

Started
Aug 23, 2026, 10:06 AM UTC
Resolved
Aug 23, 2026, 12:13 PM UTC
Duration
2h 6m
Detected by Pingoru
Aug 23, 2026, 10:06 AM UTC

Affected components

Pix

Update timeline

  1. investigating Aug 23, 2026, 10:06 AM UTC

    Estamos investigando.

  2. identified Aug 23, 2026, 11:38 AM UTC

    Problema no ambiente BACEN. Seguimos acompanhando as atualizações.

  3. resolved Aug 23, 2026, 12:13 PM UTC

    Incidente normalizado após intervenção técnica do BACEN.