Cielo incident

Indisponibilidade nos pagamentos PIX-Cielo

Critical Resolved View vendor source →

Cielo experienced a critical incident on April 6, 2026 affecting Pix, lasting 23s. The incident has been resolved; the full update timeline is below.

Started
Apr 06, 2026, 11:56 PM UTC
Resolved
Apr 06, 2026, 11:57 PM UTC
Duration
23s
Detected by Pingoru
Apr 06, 2026, 11:56 PM UTC

Affected components

Pix

Update timeline

  1. investigating Apr 06, 2026, 11:56 PM UTC

    Informamos indisponibilidade nos pagamento de QR-Code do produto PIX-Cielo. Estamos investigando em sala de crise.

  2. resolved Apr 06, 2026, 11:57 PM UTC

    Impacto ocorreu das 20:05 às 20:15. Ambiente normalizado.