Cielo incident

Indisponibilidade parcial de transações Alelo Auto Voucher.

Minor Resolved View vendor source →
Started
Apr 15, 2026, 01:29 PM UTC
Resolved
Apr 16, 2026, 12:06 AM UTC
Duration
10h 36m
Detected by Pingoru
Apr 15, 2026, 01:29 PM UTC

Update timeline

  1. identified Apr 15, 2026, 01:29 PM UTC

    Informado pelo parceiro Alelo que estão avaliando internamente.

  2. identified Apr 15, 2026, 05:59 PM UTC

    Caso segue em avaliação com o parceiro Alelo.

  3. identified Apr 15, 2026, 08:50 PM UTC

    Parceiro Alelo segue em sala com suas devidas tratativas em prol da normalização do ambiente

  4. resolved Apr 16, 2026, 12:06 AM UTC

    Realizadas ações no ambiente Cielo normalizando o incidente.

Looking to track Cielo downtime and outages?

Pingoru polls Cielo's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Cielo reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Cielo alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Cielo for free

5 free monitors · No credit card required