Cielo incident

Transações e-Commerce apresentando alto tempo no fluxo de validação de Antifraude Gateway com o parceiro Cybersource

Minor Resolved View vendor source →

Cielo experienced a minor incident on July 16, 2026 affecting Antifraude and e-Commerce - Parceiros, lasting 4h 12m. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2026, 01:27 AM UTC
Resolved
Jul 16, 2026, 05:40 AM UTC
Duration
4h 12m
Detected by Pingoru
Jul 16, 2026, 01:27 AM UTC

Affected components

Antifraudee-Commerce - Parceiros

Update timeline

  1. investigating Jul 16, 2026, 05:38 AM UTC

    Incidente detectado e em tratativa pelo parceiro Cybersource, impactando todo o mercado.

  2. resolved Jul 16, 2026, 05:40 AM UTC

    Transações estabilizadas. Ambiente normalizado.