Cielo incident

INC-41996 | Aumento de erros na geração de QR Code e Conversão de Pagamento do emissor parceiro Bradesco.

Major Resolved View vendor source →

Cielo experienced a major incident on June 21, 2026 affecting Pix, lasting 3h 38m. The incident has been resolved; the full update timeline is below.

Started
Jun 21, 2026, 05:06 AM UTC
Resolved
Jun 21, 2026, 08:44 AM UTC
Duration
3h 38m
Detected by Pingoru
Jun 21, 2026, 05:06 AM UTC

Affected components

Pix

Update timeline

  1. investigating Jun 21, 2026, 05:06 AM UTC

    Identificamos aumento de erros na geração de QR Code e Conversão de Pagamento do emissor parceiro Bradesco a partir de 1h42. O caso está em análise por times técnicos do parceiro.

  2. resolved Jun 21, 2026, 08:44 AM UTC

    Ambiente normalizado