Cielo incident

Indisponibilidade ambiente transacional e-Commerce

Critical Ongoing View vendor source →

Cielo is currently experiencing a critical incident affecting Autorizador Digital and e-Commerce - PSP, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 16, 2026, 05:40 PM UTC
Resolved
Ongoing
Duration
● 1h 42m
Detected by Pingoru
Jun 16, 2026, 05:40 PM UTC

Affected components

Autorizador Digitale-Commerce - PSP

Update timeline

  1. investigating Jun 16, 2026, 05:54 PM UTC

    Em investigação.

  2. investigating Jun 16, 2026, 05:55 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 16, 2026, 06:56 PM UTC

    Seguimos empenhados em restabelecer o ambiente.